Help/Frequently Asked Questions For Partners
I received a notice that my organization's project(s) are expiring. What should I do?
I need to update my organization's profile on the Hands On website (e.g. website, mission statement, contact information). How do I do this?
Check out our page on how to become a partner. New partner registration is open February - October. Once you are registered, you will be granted access to our partner portal and will be able to post volunteer opportunities.
Only active partners with us can post projects on our web site. If you are not an active partner, please visit the become a partner page to learn more about the process. If you are an active partner, please contact your Hands On representative. If you are unsure who your representative is, organizations east of the Willamette are manged by Melia Tichenor, organizations west of the Willamette are managed by Brenden Butler. For any general questions, please email us.
We have staff and trained volunteers approving projects. You will receive an e-mail notice once the project has been approved and posted. If it has not shown up on the website within three business days, please contact us.
The Hands On Greater Portland website functions as a search engine for volunteer opportunities. Volunteers can search for opportunities based on location, interest and skills. When a volunteer expresses interest in a project, both the project contact and the volunteer will receive each other's contact information. We highly recommend that the organization's staff contact the volunteer within 3-5 business days.
The e-mail will include a prompt to update your opportunity.
I need to update my organization's profile on the Hands On website (website, contact information, etc.). How do I do this?
Only the primary contact listed for your organization has the ability to change an organization's profile information through the Partner Portal. If you are listed as the primary contact, you can log into your Portal account, click on "My Organization" and edit your organization's information there. If you would like to update your organization's profile but you are not listed as the primary contact for your organization, or if you are unsure who has permission to make the changes, please contact us.
Need us to answer a question that is not included on this page?
Please e-mail email@example.com.