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Opportunity Details
Crisis Line Volunteer (age 21+) Referral
What is Lines for Life?
Lines for Life is dedicated to preventing substance abuse and suicide and promoting mental wellness. Our core services are crisis helplines and community prevention and training programs. We answered over 148,000 calls in 2023, and the support of our community makes this possible.
What Are Crisis Line Volunteers?
Our Crisis Line Volunteers answer calls in-person at our Portland-based call center. We do not currently offer remote opportunities for volunteering.
Crisis Line Volunteers come from diverse experiential and educational backgrounds. Each volunteer works with callers to address thoughts of suicide, substance abuse issues, loneliness, and more. Volunteers have a non-judgmental attitude, emotional intelligence, and the ability to make a long-term weekly commitment.
What We Offer
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40+ hours of professional training and ongoing learning opportunities
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Opportunities to become certified in Mental Health First Aid (MHFA) and Applied Suicide Intervention Skills Training (ASIST)
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Opportunity to gain up to 600 hours of experience toward CADC I Certification, including monthly clinical supervision when available
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Opportunity to gain experience hours toward QMHA Certification
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Skills training and experience in clinical excellence
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A community of compassionate, skilled, and supportive team members
What We Ask For
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A minimum 200-hour commitment on the lines after training (Approx. one 4-hour shift each week for one year)
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Strong communication
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Open-mindedness and willingness to learn
Requirements
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Age 21 or older
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Live in the Portland Metro Area
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Proficiency with computers & learning new technology
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Complete & pass all onboarding and training requirements
Learn more about volunteering and sign up for updates at linesforlife.org/volunteer
Opportunity Requirements:
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Volunteers must be 21 years of age or older to participate in this opportunity
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Volunteers must complete a background check
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Volunteers must complete onboarding and training requirements
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Volunteers commit to a weekly 4-hour shift for a minimum of 200 hours on the lines following training
**This is a Referral Opportunity, which means it is run directly by one of our nonprofit partners. Once you express interest, someone from the partner organization should follow up with you shortly to discuss confirming you as a volunteer for this opportunity.
**Please note, your hours may not be recorded in your Hands On Greater Portland account since this is a partner-managed opportunity.
Civic & Community, Civic & Community
Families, Homeless, Low-income Communities, People with Disabilities, People with Health-based Concerns, Other, Immigrants, Refugees or Ethnic Groups, LGBT(Lesbian, Gay, Bisexual,Transgender), Military/Veterans, Offenders/Ex-offenders
Caring for People,Counseling,Hotline/Information Center Support
Age Minimum (with Adult): 21+, Minimum Age:21+
Express Interest
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Sign up with a team
This link allows you to participate in this opportunity with a team. A team can be a family team, corporate team, or any kind of organized group. When you click on the link you will have the option to:
- Choose an existing team you're already a member or captain of, or
- Create a new team to sign up.
Signup Questions
Please respond to the following questions in order to signup for this opportunity:
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