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Opportunity Details

211 Resource - Remote Volunteers Needed! (age 18+) Referral

At 211, our central hub empowers Oregon and Southwest Washington communities by helping people identify, navigate and connect with the local resources they need.

211info is a partner in emergency response, providing reliable and accessible information during rapidly changing conditions. Our work supports emergency planning and response, with a central point of contact during severe weather, wildfires, flooding and public health emergencies.

211 is the go-to public phone number to get information about Novel Coronavirus. This program is a partnership with Oregon Health Authority.


Assist Oregon’s emergency response to COVID-19 by contacting partner agencies (health and social service programs) to gather updated information about their service delivery, hours, eligibility, etc. Record information using excellent attention to detail—this information will be input into the 211info resource database and relied on by 211info contact center staff as they provide resource information, and by users of the online database.

Please note that this work will be done remotely. Volunteers will need to have a reliable computer and headset.

  • Attention to detail with reliable and up-to-date information on program locations, hours, intake processes, languages offered and eligibility requirements.

  • Strong customer service delivery and ability to communicate with service providers while gathering information.

  • Commitment to principles of equity, diversity and inclusion.

  • Ability to use standard business application software programs.

Opportunity Requirements:

  • Volunteers must be 18 years of age or older to participate in this opportunity.

Click on "Express Interest" below if you are interested in helping out!

**This is a Referral Opportunity, which means it is run directly by one of our nonprofit partners. Once you express interest, someone from the partner organization should follow up with you shortly to discuss confirming you as a volunteer for this opportunity.

**Please note, your hours may not be recorded in your Hands On Greater Portland account since this is a partner-managed opportunity.

The opportunity date and time you are looking for is no longer available.
Disaster & Emergency Services
Families, Homeless, Low-income Communities, People with Disabilities, People with Health-based Concerns, LGBT (Lesbian, Gay,Bisexual,Transgender)

Age Minimum (with Adult): 18+, Minimum Age:18+

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Sign up with a team

This link allows you to participate in this opportunity with a team. A team can be a family team, corporate team, or any kind of organized group. When you click on the link you will have the option to:

  • Choose an existing team you're already a member or captain of, or
  • Create a new team to sign up.

Signup Questions

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